AI that actually gives the right answers
Existing automation solutions aren’t very smart: they tend to send the wrong things to customers, or don’t have the right answers in the first place. Cardina solves both by extracting knowledge with the latest advances in large language models, making sure that your customers are getting accurate answers, all of the time.
Never answer the same question twice
Your best sources of knowledge are the tickets that you’ve already solved. Cardina uses generative AI to extract answers from agent responses (after human approval), and automatically replies whenever the same question is asked again – resulting in automation that truly gets smarter over time.